Oct 2nd WEBINAR – Tending the Garden of Complaints: Transforming How You Approach Stakeholder Discontent

Date: Oct 2, 2013 1-2pm
Cost:  TANO Members $15, Nonmembers $59
Host Org: Center for Nonprofit Risk Management

It’s only human to feel hurt when someone rejects you. The same is true for our nonprofits; a stakeholder’s complaint feels like a dagger to the heart. Attend this webinar to transform your perspective on complaints. Learn how to recognize the smart feedback that lies within a complaint, and regain the confidence of your stakeholders by capitalizing on their generous, albeit critical feedback. By the end of this webinar, you will understand the wisdom of cultivating complaints as if they were a garden of roses.