Event - Leadership! Empowerment! Neuroscience! Motivation! Obsession! - Texas Association of Nonprofit Organizations

Leadership! Empowerment! Neuroscience! Motivation! Obsession!

Speaker Steve Whiteford, Liisa Pursiheimo-Marcks, Brent Kobayashi

Consultants Whiteford Consulting Steve Whiteford brings 20 years experience as a corporate trainer and coach. He specializes in coaching business professionals and leading workshops in Presentation, Constructive Conflict, Leadership Development and a broad array of related communication skills. He has effectively led corporate executives and media personalities to powerful and effective ...

Consultants
Whiteford Consulting
Steve Whiteford brings 20 years experience as a corporate trainer and coach. He specializes in coaching business professionals and leading workshops in Presentation, Constructive Conflict, Leadership Development and a broad array of related communication skills. He has effectively led corporate executives and media personalities to powerful and effective personal presentation for over twenty five years.

Through his company, Steve has designed and conducted scores of successful workshops for a great variety of companies across many industries. His background also includes sub-contracting for major training firms, consulting in career development, directing and narrating corporate video, segment producing for P.M. Magazine, and performances for stage, film and television. Steve has studied body centered psychology extensively and is certified in several personal assessment instruments including EQi, EQi360, and the Meyers Briggs Indicator. He has also served as a consultant / trainer for major outplacement firms.

Steve has been featured in Entrepreneur, TWA’s Ambassador, Training & Development Journal, Idea Magazine, and on Air-America Radio.

Steve’s specialties include training and coaching in executive development and communication including Leadership Development, Presentation, MBTI Master Certified, Emotional Intelligence EQi / EQ360, Constructive Conflict, Change Management, Working Relationships - Team Development, DiSC.

With over 20 years experience in the hospitality industry, Brent Kobayashi has a proven track record for delivering business results through strategic planning and operational initiatives. Combing ten years of hotel operations management and ten years of training and human resources management, Brent has been able to successfully direct programs and initiatives that have assisted hotel companies (IE. Four Seasons Hotels and Resorts, Pan Pacific Hotels and Resorts) in achieving some of the most distinguished awards in the hospitality industry, including the AAA Five Diamond Award and the Mobil Five Star Award.

A graduate of the British Columbia Institute of Technology Hospitality Administration Program, Brent has been able to work closely with corporate and executive teams in creating learning initiatives that drive the business culture and maintain high levels of service performance.

In his current role as a consultant, he has been able to apply his knowledge and assist various organizations on assessing and improving current levels of service delivery in both the hospitality and healthcare industry.

With fifteen years of experience in international business, training and organizational development, Liisa Pursiheimo-Marcks is passionate about creating sustainable change in behaviors, skills and performance. As a Talent and Development Consultant at Freescale Semiconductor, Liisa led numerous organizational change initiatives and was in charge the succession planning and professional development of the Global Sales and Marketing function of over 1000 employees worldwide. Liisa's facilitation style grounds itself on high interaction and storytelling. She is especially skilled at helping teams see and articulate their vision in an actionable way.

Liisa has a Master's degree in Economics and Business Administration, majoring in International Marketing. Having led global teams and lived on four continents, Liisa provides deep insight on navigating national and organizational cultures. She speaks English, Finnish, Spanish, plus some Swedish and German. She is a certified Senior Professional in Human Resources (SPHR). She is also a DDI certified facilitator (Development Dimensions International). After growing up in the nordic Finland, Liisa loves the hot summers of her chosen home town Austin, Texas.

Full Description

Steve Whiteford "Neuroscience, Presentation and Leadership"
Learn how Presentation Skills, an often overlooked foundational training is an unsuspected source of a wealth of practices. “Circuits that fire together, wire together” is a primary principal of Brain Science (Neurobiology), the science now being embraced as the leading-edge resource for honing leadership. Energize, attune and advance individuals, and your culture, by utilizing brain-building practices of communication substantiated by the advanced studies of brain science. Improve leadership, emotional intelligence, conflict management, interpersonal communication, sales, customer service, and resilience while strengthening your culture.

Consider the 6 Elements of Leadership and have fun exploring practices to increase confidence, openness, and leadership presence.
Learn how Primal ‘workplace communication practices’ increase Emotional Intelligence and support the ‘whole person.’
Discover the Brain Science of simple practices you may already use, and how awareness of their effect strengthens the result.
Receive hand-outs and ‘take-aways’ to use back on the job.

Brent Kobayashi "Building a Culture of Service Obsession"

Learn how the top luxury hotel companies develop and sustain a culture of service obsession and how the same principles can be applied to your organization.
Cultures of service-where employees are motivated and inspired to be their best, where the business organization and employees are held jointly accountable for work outcomes, high performances are rewarded by all and HR is the Leader for creating management processes needed for the organizations success.

The 7 Magic Steps

Developing a strong culture built around service obsession

Getting the vision and values off the wall and onto the floor.
Creating a strong service-based foundation through standards and quality.
Identifying your customers - internal and external.
Hiring, training and treating your people right.
Driving service obsession by reinforcing the organization’s core values and behavioral expectations through modeling, communication, coaching, and story-telling.
Assessing and evaluating service performance.

Liisa Pursiheimo-Marcks "In the Flow"

The recent Gallup study revealed that 70% of American employees are disengaged. What can we do to find that illusive inner drive in our workforce, that the best-in-class companies have harnessed for admirable results? Can happiness and profitability coexist? In this hands-on workshop, you will learn about the concept of Flow, the state of highest productivity and creativity. You will explore how to develop with concrete actions a work environment, where your employees can rediscover their intrinsic motivation. You will combine ideas from motivation theory, positive psychology and intense interaction with your peers. With good luck, you will enter the state of Flow!

Leadership! Empowerment! Neuroscience! Motivation! Obsession!

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